DJI Reviews

DJI Care Refresh is a comprehensive protection plan designed to offer peace of mind to DJI product users. It provides coverage for accidental damage, including flyaways and water damage. The plan offers up to two product replacements in one year or four product replacements in two years for a small charge. This means users can quickly replace their DJI product without any fuss. DJI Care Refresh covers against user error, signal interference, collisions, water damage, and drop damage. It also provides exclusive services that connect users with product experts for advice or technical requests. If a damaged product is shipped back to DJI in the same region where it was purchased, DJI covers the shipping costs. DJI Care Refresh covers most DJI camera drones, cameras, and gimbals..

Here are some products and their prices from DJI:

• DJI Mic 2 Wireless Microphone for Pro-Level Audio: USD $219
• Osmo Pocket 3 1″ CMOS Pocket Gimbal Camera: USD $519
• DJI Mini 4 Pro All-In-One Omni Obstacle Sensing Mini Camera Drone: USD $759
• Osmo Action 4 Action Camera with Best-in-Class Image Quality: USD $299
• DJI Air 3 Advanced All-Around Drone with Dual Cameras: USD $1,099
• DJI Mavic 3 Pro Triple-Lens Flagship Camera Drone: USD $2,199
• Osmo Mobile 6 Platinum Gray Intelligent 3-Axis Smartphone Gimbal Stabilizer: USD $149
• DJI Inspire 3 Integrated Aerial Cinema Camera: USD $16,499

Please note that these prices are subject to change and it's always best to check the official DJI store for the most accurate and up-to-date information..

The DJI Mini 4 Pro is a lightweight drone weighing under 249g. It features a 1/1.3-inch CMOS sensor, 4K/60fps HDR video recording, omnidirectional obstacle sensing, and a maximum flight time of 45 minutes with the Intelligent Flight Battery Plus. The drone also has a maximum horizontal speed of 16 m/s and a maximum takeoff altitude of 4000 m with the DJI Mini 4 Pro Intelligent Flight Battery.

On the other hand, the Mavic 3 Pro is a heavier drone with a takeoff weight of 958 g. It features a triple camera system, including a 4/3 Hasselblad wide-angle camera, a 70mm medium tele camera, and a 166mm tele camera. All three cameras support 4k60fps video recording. The Mavic 3 Pro has a maximum flight time of 43 minutes, a maximum horizontal speed of 21 m/s, and a maximum takeoff altitude of 6000 m.

In summary, the main differences between the two drones lie in their weight, camera systems, flight time, speed, and altitude capabilities. The choice between the two would depend on the specific requirements of the user.

To purchase a product from the DJI store, follow these steps:

1. Visit the DJI Store website.
2. Browse through the available products and select the one you wish to purchase.
3. Click on the Buy Now button associated with the product.
4. You will be redirected to the checkout page where you can review your order.
5. Enter your shipping information and select your preferred shipping method.
6. Proceed to payment and enter your payment details.
7. Confirm your order.

Please note that the estimated shipping time is shown for each product when you place an order. If your order includes several products, the estimated shipping time will depend on the product that will take the longest. DJI does not separate orders, nor do they separate combo products and ship them before the estimated shipping time. If you want to receive products individually as soon as they are available, please order them separately.

For any further assistance, you can visit the DJI Store Help Center or contact DJI customer service. Remember, DJI also offers services like DJI Care Refresh, a 2-Year Plan for certain products. You can check these out on the DJI website.

Please note that this is a general guide and the exact process may vary depending on your location and the specific product you wish to purchase. Always refer to the official DJI website or contact DJI customer service for the most accurate information.

DJI offers a wide range of products and services. Some of the popular products include DJI Mavic 3 Pro, DJI Mini 4 Pro, and DJI Air 3 which are consumer drones. Handheld products like Osmo Action 4 and Pocket 2 are known for capturing smooth photos and videos. DJI also offers professional cinematography tools such as Ronin camera stabilizers and Inspire drones. For commercial use, DJI provides the Matrice series of drones, including the Matrice 350 RTK, Matrice 30 series, and Matrice 300 RTK. The Mavic 3 Enterprise Series is designed for small commercial drones, offering features like a mechanical shutter, a 56× zoom camera, and an RTK module for centimeter-level precision. The Mavic 2 Enterprise Advanced is a compact tool with thermal and visual sensors, supporting 32× digital zoom and capable of centimeter-level positioning accuracy with the RTK module. DJI also offers the Phantom 4 RTK for accurate low altitude mapping solutions. Other products include the Mavic 2 Enterprise Series, P4 Multispectral, Matrice 200 Series V2, Matrice 200 Series, Matrice 600, Matrice 600 Pro, Matrice 100, Flame Wheel ARF KIT, Spreading Wings S1000+, and Spreading Wings S900. These products cater to various needs, from inspection and mapping to aerial surveying and agricultural production management..

DJI offers a wide range of products with varying prices. For instance, some DJI drones are priced from USD $219. However, the price can vary significantly depending on the specific model and its features. It's recommended to check the official DJI store or authorized retailers for the most accurate and up-to-date pricing information. Please note that prices may also vary by region due to factors such as taxes and import duties.

The DJI Store accepts the following forms of payment: Credit Card (Visa, MasterCard, American Express, Discover), Debit Card (Visa, MasterCard, Discover), Paypal, Paypal Credit, Apple Pay, Affirm Financing (excluding West Virginia and Iowa), and Bank Transfer.

Please note that different forms of payment cannot be combined, and only one bank card can be used for each order. If a PayPal dispute occurs before shipment, the order will be held because PayPal will withhold payment under such circumstances. Customers cannot pay with a credit or debit card if the order amount exceeds USD $10,000. To apply for installment, please select Affirm or PayPal credit at checkout.

For protection, orders are subject to DJI's verification procedure. DJI reserves the right to refuse an order if the order or payment information is not verifiable. If so, a refund will be issued via the same method used to make the payment.

Customers can also pay with their coupon or DJI credits. To use a coupon code or DJI Credit, go to the checkout page, follow the steps and fill in the necessary information. There are “use coupon code” and “use credit” buttons on the order summary section. DJI Credit and coupons can be used simultaneously.

If paying with an international bank card, the purchase price may fluctuate with exchange rates. In addition, the bank or credit card issuer may also charge foreign conversion fees. DJI does not take any responsibility for extra charges incurred while making payments with international bank cards.

If payment is made with a PayPal eCheck, DJI can only arrange shipment after the eCheck has cleared, which can take up to 3-6 business days..

DJI Credit is a virtual currency that can be used to pay for purchases from the DJI Online Store. It's easy to get and easy to use. DJI Credit is non-transferable, cannot be exchanged for cash, and cannot be used outside of the Official DJI Online Store. For every order, one can gain 1% of the total purchase value back in DJI Credit, which can then be used to purchase other products. If no refund is processed 15 days after the receipt of delivery, users will receive 1% of their total purchase value in DJI Credit. If a product is purchased using coupons or DJI Credit, the user will not be eligible to receive 1% of the total purchase value back. For example, if a customer uses a $50 coupon on a $200 order, they will only receive 1% in DJI Credit for the remaining $150, which is equal to $1.50 in DJI Credit. DJI Credit obtained from refunded orders will become invalid. If the DJI Credit is added to the account, the system will automatically deduct the amount from the account. DJI Credit will be available to use approximately 15 days after the product is delivered. No refunds can be made during this period. There is no limit to the amount of DJI Credit used during purchase. DJI Credit can be used in other countries and regions, not including mainland China. If an order is placed using DJI Credit and is then canceled, the DJI Credit will only be refunded once the entire cancellation process is complete. DJI Credit that has been issued will not expire..

DJI.com offers a Return and Refund Policy. Customers may return a purchased item within 14 calendar days of the date the product is delivered to their address, for a replacement or a refund based on the original payment method. Any returned item for such refund or replacement must meet one of the following criteria: The item has manufacturing defects; or The item has no manufacturing defects, shows no wear or damage, unaltered from their original state, and in a condition that permits DJI to resell them.

For hardware returns, the product(s), complete and standard accessories, the original manufacture packaging, valid proof-of-purchase(s) or invoice(s) and gifts must be included. For software returns, all media and product keys must also be included.

DJI Care can only be refunded if the product covered by the DJI Care plan has been returned, and no service has been provided under the DJI Care plan. For refund of DJI Care, the valid proof-of-purchase or receipt, proof of successful return of the aircraft and the S/N of the returned aircraft and gimbal must be included.

All shipping cost including, without limitation, shipping fee, insurance, brokerage, duties, freight for returned goods shall be at the customer's own expenses. If payment on delivery is chosen, the delivery cost will be deducted from the refund.

As for the Shipping Policy, shipment times for each product vary depending on availability. The estimated shipping time is shown for each product when an order is placed. DJI offers free standard shipping on orders of $149 or more. The cost for shipping is calculated and displayed on the Checkout page before the order is completed..

DJI Care is a service plan offered by DJI, the world's leading producer of camera drones and stabilizers. It provides comprehensive protection plans for DJI devices, including free product repair. DJI Care covers damage to your DJI devices, providing peace of mind. It offers various plans such as DJI Care Refresh, DJI Care Pro, and DJI Care Enterprise. These plans provide services like technical assistance, repair, and maintenance by DJI technical experts. DJI Care Refresh, for instance, offers a 1-Year and 2-Year plan with a certain number of replacements and official warranty. DJI Care Enterprise Basic and Plus provide replacement and repair services within the coverage limit. The DJI Maintenance Program provides lifetime factory maintenance to your aircraft. These services aim to give users greater peace of mind so they can focus more on creating..